Shipping policy
Shipping Policy
At AurraFarm, we are committed to delivering your orders quickly and safely across the Pakistan.
Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Standard delivery within the Pakistan typically takes 2–3 business days.
- Delivery times may vary depending on your location and product availability.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can track your package.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) on eligible products and locations within the Pakistan.
Delayed Deliveries
While we strive to deliver every order on time, occasional delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address and contact details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Damaged or Missing Items
If your order arrives damaged, defective, or with missing items, please contact our customer support within 7 days of receiving your order. Include your order number and clear photos so we can assist you promptly.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We are always happy to help.